We’re committed to providing our customers and people with the best global Collections Service. This is articulated through our Mission and Vision, and in our adherence to our Governance Principles. Our vision at VIRA one recovery is to provide the best possible collection services, most valued by our customers, partners and employees. Putting people first is central in our commitment to make our Vision a reality. We understand that a one-size-fits-all approach to debt collection and receivables management cannot work in every case. We make sure we focus on your needs as an individual business and provide a dedicated point of contact, supported by collections specialists. We are where you are. We speak your language and your customer's language. We understand local cultures and processes. This local expertise, a genuinely global mindset, transparent pricing and simple processes are the building blocks of seamless delivery and results for your business. Governance Principles In our position as part of the VIRA one recovery.